diff --git a/scripts/chatbot.py b/scripts/chatbot.py
index b188a24127fcf3aae33e9b71f8a43f0b62497169..7579649385e567c2a14a69491f9c248057abcdde 100644
--- a/scripts/chatbot.py
+++ b/scripts/chatbot.py
@@ -76,8 +76,8 @@ def register_handlers(bot):
             return
         if not is_shifter(user) and not is_operator(user):
             bot.send_message(
-                "Only operators and shifters are allowed to mess "
-                "with me, sorry...", channel_id)
+                "Sorry @{}, only operators and shifters are allowed to mess "
+                "with me, sorry...".format(user), channel_id)
             return
         status = subprocess.check_output(['supervisorctl', 'status'])
         bot.send_message(status, channel_id)
@@ -87,8 +87,9 @@ def register_handlers(bot):
             print("skipping")
             return
         if not is_operator(user):
-            bot.send_message("Only operators are allowed to set shifters!",
-                             channel_id)
+            bot.send_message(
+                "Sorry @{}, only operators are allowed to set shifters!".
+                format(user), channel_id)
             return
         try:
             with open(CONFIG, 'r') as fobj: